New products are coming soon!
* Note: Please send us an email with your order number, label the item you received that has any quality problems, such as wrong color, wrong size, wrong style, and so on. Customer MUST contact us within 48 hours. Attach a picture of the packing box containing the shipping information and a picture of the item you received in the email. This will help us to quickly solve issue.
CUSTOMER PAYS RETURN COST
* Note: Orders Returned within 7 Days of receipt must be returned in its original state & original packaging.
Again as listed above, if the strappings are removed, hair tampered, chemically altered, washed, visibly altered or not returned in the original wrappings with original invoices and gifts, your exchange or refund will be voided.
Federal law states you cannot return human hair products that have been used and we adhere to the strict policies in regards of the federal law, hygiene and health regulations.
We will always try our best to meet the demands of all our customers.
We believe in Great Customer service and Customers Satisfaction!
Standard US Shipping:
Your order will take 2-3 business days (not including weekends) to process. Processing will take approximately 24-72 hours. Once payment has cleared, you should receive your package within 5-7 business days.
* If your order requires a signature upon delivery, someone will need to be available to sign & receive the package. If you are not available for signature to receive the package, check with your local mail carriers. It is the customer’s responsibility to pick up or make arrangements for re-delivery.
* Please Note: We are not responsible for late shipments due to inclement weather or holidays. When ordering, keep in mind holidays are not considered a business day. Please allow extra time for shipping.
Visions Of Hair ships worldwide 5 days a week (Monday-Friday). Shipping is suspended on holidays and cannot be calculated as a business day. For example; If you place your order on Friday, shipping process will be Monday.
* Once shipped, International orders can take up to 10-14 business days for delivery. For specific international delivery times, please refer to USPS website.
* Internationals orders may be subjected to custom and duty charges that is outside of Visions Of Hair, LLC. Please understand we cannot do anything about this process. These type of matters pertain to your country rules and regulations.
*We recommend contacting your country’s customs department for Estimated Rates, Duties, taxes, and customs fees that vary by your country.
Visions Of Hair, LLC will process your order within 2-3 business days. If you decide to cancel your order, it must be done before order is shipped.
Hair Queens, for any questions or concerns please contact us @ firstname.lastname@example.org
We are dedicated to serving our customers with great products and good service.
You do not have to own a paypal account before ordering from Visions Of Hair.com
1. On your Shopping cart page, click check out with PayPal after reviewing your items. You will then leave Visions Of Hair.com pages and enter PayPal's website.
2. Log into your Paypal account, or create one if you havent.
3. Follow the instructions given by PayPal. You can pay directly with your credit card too.
Our preferred method of payment is through Credit Cards. You can click the button to purchase the desired product, and simply pay for it with Visa or Master Credit Card. We do not store any credit card information on our website and do not share your information with any third party company.
Please follow prompts to continue the